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Market Pulse Survey
“At Keolis, we’re constantly looking for ways to better serve our partners and the passengers who we provide with safe and reliable transit.” - Ryan Adams, Keolis EVP of Market Development and Innovation.
Keolis Study Finds Transit Leaders Optimistic About Future of Public Transportation
More than 90 transit executives responded to an anonymous questionnaire of more than two dozen questions that measured current challenges and priorities, and their anticipated priorities over the next five years. Responses came from transit system executives representing networks and modes of all sizes in all regions of the United States. Results from the survey will inform how Keolis further evolves and enhances its partnership with transit agencies.
Key findings:
Approximately half (48 percent) of respondents are actively planning to expand service areas or trip frequencies in the next five years.
![PulseSurveyServiceExpansion_01_500x500_v1](https://www.keolisna.com/hubfs/PulseSurveyServiceExpansion_01_500x500_v1.jpg)
72 percent identified ridership as their top current challenge.
![PulseSurveyRidership_01_500x500_v1](https://www.keolisna.com/hubfs/PulseSurveyRidership_01_500x500_v1.jpg)
58 percent point to traffic congestion as having a negative impact on operational performance.
![PulseSurveyTrafficCongestion_01_500x500_v1](https://www.keolisna.com/hubfs/PulseSurveyTrafficCongestion_01_500x500_v1.jpg)
78 percent said decarbonization will be their top priority in the next five years.
![PulseSurveyDecarbonization_01_500x500_v1](https://www.keolisna.com/hubfs/PulseSurveyDecarbonization_01_500x500_v1.jpg)
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